Wholesale Food Services Melbourne

Ordering Stock

1. How to Order Stock:

Login: Ensure you’re logged into your account.
Navigate: Go to the ‘Products’ section and select ‘Order Stock’.
Choose Products: Browse through the available items, select the desired quantity, and add them to your cart.
Checkout: Once you’ve selected all items, proceed to checkout. Confirm the delivery address and payment details.
2. Tracking Your Order:
After placing an order, you’ll receive a confirmation email with an order number. Use this number in the ‘Track Order’ section to monitor the status of your delivery.

3. Modifying/Canceling an Order:
If you wish to modify or cancel an order, please contact our support team immediately. Note that once an order is processed, modifications or cancellations may not be possible.

4. Backorders:
If a product is out of stock, you can place a backorder. We’ll notify you once the item is available and ready for shipment.

5. Bulk Orders:
For bulk orders or special requests, please contact our sales team directly for assistance and potential discounts.

6. Payment Methods:
We accept various payment methods, including credit/debit cards, bank transfers, and online payment gateways.

7. Issues with Orders:
If you encounter any problems or discrepancies with your order, please reach out to our customer service team within 7 days of receiving the stock.

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